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 FAQ's (Frequently Asked Questions)Which credit cards do you accept and what is your payment policy?What is your cancellation policy? How should we book DJ's Unlimited, LLC, for our special event? When should we return our informational sheets? How much of the planning are we involved in (i.e., music selection, events to do or not to do)? Why is having backup equipment at the event so important? How long should we wait to book DJ's Unlimited, LLC? How can I receive more infomrmation? What is a Consultation Appointment and why is it so important? How will my DJs be dressed and act? Shopping FAQsWhich credit cards do you accept and what is your payment policy?We accept Visa and MasterCard debit/credit cards. We DO NOT accept personal checks under any circumstances. You may also pay by cashier's check, money order, cash, or corporate/organizational check 7 days prior (or sooner) to the date of the event. Back to Top What is your cancellation policy? How should we book DJ's Unlimited, LLC, for our special event? When should we return our informational sheets? Most of our wedding and Bar/Bat Mitzvah clients like to book a Final Consultation Appointment to discuss the details of their event since there is alot of preparation that goes into organizing these special days. However, we are more than happy to meet with any of our clients, as you are all equally important to us. How much of the planning are we involved in (i.e., music selection, events to do or not to do)? Of course, we often have clients that do not know what their crowd would like. That's great, too! We have been doing this for over 14 years. While it may take a little longer to feel your crowd out, we are sure that we will perform above and beyond your crowd's expectations! We often times find ourselves chuckling because brides and grooms will often say, "Why does every DJ do this?" or "Why don't the DJs get more interactive?" Our policy is that every client is completely different. Because we allow a lot of dictation from the client, we might not be doing some of the typical activities that you will see done at other weddings. Often times, we hear complaints about other disc jockey services and the fact that they do not allow the client to have a lot of say in the pre-planning stages. This is what separates DJ's Unlimited, LLC, from the majority of our competition! Imagine listening to the same music every single weekend? If you can save us from playing some of the same songs every single weekend like the "YMCA", "Chicken Dance", "Electric Slide", "Cha-Cha Slide", etc., GREAT! At the same time, if you want all the traditional activities and games as stated previously, PERFECT! That's what gets the crowd involved so heavily in most cases. Ultimately, you want to make sure that your guests walk out of there talking about your event for years to come. Sometimes, you do not need to have much input into your event. Your crowd may dance to anything. Then there are other crowds that need a little encouragement with some icebreakers and activities. Either way, we will ensure that YOUR event will be one to remember. Back to Top Why is having backup equipment at the event so important? Sometimes, when we bring up this unique feature that we offer, some people may think, "Doesn't this company have good equipment? Why would they need backup equipment?" While this is a good question, the answer is, "We have GREAT equipment". The challenge is that equipment is like a car or computer. It does not matter how good or expensive it is, it can break down at any time. Unfortunately, most clients do not think of this disasterous turn of events happening at their event until it is too late. Why should you worry about that, though? After all, it is not your job to worry about. A good reputable company like DJ's Unlimited, LLC, has been around for over 13 years and has seen the turmoil that other companies have caused at events. While it appears simple, it can make or break an event. DO NOT let this happen to you! An important thing to look at with other companies is to actually go and check them out at their office and have them prove to you physically that they have backup equipment for every single system they send out. We have heard the answer that some companies give, "Our DJs are trained to fix equipment." DO NOT be fooled! This couldn't be further from the truth!!! While it is true that minor repairs such as blown light bulbs or fuses can be repaired within minutes, it can take hours or even longer to fix the bigger pieces of equipment such as speakers, mixers, computers, cd players, or amplifiers. Not only that, but much of the equipment today is so computerized that it would make it literally impossible to fix a piece of equipment of that magnitude within minutes. Another common thing that companies will mislead clients into believing is the fact that they have a repair person at the shop that will come out on location to fix the broken equipment. Again, not only can it take the repair person minutes to hours to get there, but it can still take hours to fix. In some cases, equipment is completely unable to be repaired. The bottom line is this...there are no worries if you go with a reputable company that brings backup equipment to the event like DJ's Unlimited, LLC, has been doing for years. While it only happens once or twice a year out of the hundreds of events that we service, it saves us, and, more importantly, YOU, a 'migraine headache'. After all, most people can live with a five minute breakdown vs. having their event completely shut down. Back to Top Other FAQsHow long should we wait to book DJ's Unlimited, LLC?A good 'rule of thumb' is to book the QUALITY vendors (hall, photographer, DJ, etc.) at least 6 months to 1 year in advance. Remember, the QUALITY services book up extremely fast! However, that does not mean that you should not contact us. There are some strange weekends that will not always book up completely or there may have been a cancellation that we are trying to fill. However, the best suggestion is "The Earlier...The Better". Back to Top How can I receive more information? What is a FREE Consultation Appointment and why is it so important? If you want your event to be average, there is absolutely nothing wrong with that. However, please be aware that average price almost always means average to below average quality. Do you want your reception to be JUST AVERAGE? Keep in mind, that there are countless national publications that have surveys that support the fact that over 81% of your guests will remember the entertainment the MOST out of anything. While we know every piece of your event plays an integral role, please DO NOT make the mistake some clients make in choosing a service because they simply have the lowest price. Remember the old saying, "You get what you pay for!" Because of the importance the entertainment plays in the event, it is extremely important to set a good percentage of your budget allotted for your entertainment. Remember, DJ's Unlimited, LLC, is about providing a quality service vs. a service that is just sending out quantity. Back to Top How will my entertainment company be dressed and act? How will they ACT? They will act according to what type of event it is, and based on the information that you have filled out on the disc jockey questionnaire (one of our blue informational sheets). For example, if one of the questions on our sheet is to rate how interactive you would like your DJs to be on a scale of 1-10 (10 being the highest), and you put a 1 or 2, obviously, we know you are looking for more of a subdued crowd or little interaction from the DJs with the exception of the necessary announcements. If you put a 10 and that you would like for your DJs to lead participation songs, then we know that you want us to really get involved. Keeping this in mind, however, we never want to take the focus from the guests of honor, YOU! Although we love to have FUN (it's part of our job description), we interact with taste and class. After all, it is YOUR night! ENJOY! Back to Top | ||||||||||||
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